Privacy Policy

The policy below can cover all three applications using one privacy-policy page.

Google requires the privacy policy to clearly explain what data is collected, used and shared. The privacy-policy URL must be active, public, non-geofenced and not provided only as a PDF. Apple also requires accurate app-privacy disclosures and a privacy-policy URL.

Privacy Policy for Party Flow Applications

Effective Date: 15 July 2026

This Privacy Policy applies to the following applications and services:

  1. Party Flow
  2. Party Flow Seller
  3. Party Flow Rider
  4. Party Flow website and related services

Party Flow respects the privacy of its users and is committed to protecting personal and business information collected through its applications and services.

By using any Party Flow application, you agree to the collection and use of information according to this Privacy Policy.

1. Information We May Collect

Depending on the application and features used, we may collect the following information.

Personal Information

• Full name
• Mobile number
• Email address
• Profile photograph
• Login and authentication information
• Communication preferences

Business Information

• Business name
• Business type
• GST number
• Business address
• Billing address
• Delivery address
• Supplier or customer information
• Business-verification documents
• Product and inventory information

Order and Transaction Information

• Product-order details
• Quantity and pricing information
• Billing and invoice details
• Payment status
• Transaction reference number
• Delivery and dispatch information
• Cancellation, return or refund information

We do not directly store complete debit-card, credit-card or banking credentials when payments are processed through authorised third-party payment providers.

Seller Information

Party Flow Seller may collect:

• Supplier profile information
• Product images and descriptions
• Product prices
• Stock and inventory information
• Order-processing information
• Dispatch details
• Tax and invoice information
• Bank or settlement details, where applicable

Rider and Delivery Information

Party Flow Rider may collect:

• Rider name and mobile number
• Identification information
• Vehicle information
• Pickup and delivery activity
• Current or precise location, where permission is granted
• Route and navigation information
• Delivery status
• Delivery notes
• Photographs or proof of delivery
• Failed-delivery information

Device and Technical Information

We may collect:

• Device type
• Operating system
• App version
• Device identifiers
• IP address
• Login activity
• Crash reports
• Performance information
• App usage and interaction information

2. Permissions Used by the Applications

Depending on the app and available functionality, we may request permission to access:

Camera and Photos

Used for:

• Uploading product images
• Uploading profile or business documents
• Uploading invoice images
• Capturing proof of pickup or delivery

Location

Used mainly by Party Flow Rider for:

• Navigation
• Pickup coordination
• Delivery tracking
• Route management
• Delivery-status verification

Location information will be accessed according to the permission provided by the user and the functionality available in the app.

Notifications

Used for:

• New-order alerts
• Order-status updates
• Delivery assignments
• Dispatch notifications
• Account and security updates

Phone or SMS

May be used for:

• OTP verification
• Account authentication
• Supplier, customer or rider communication

3. How We Use Information

We may use collected information to:

• Create and manage user accounts
• Verify customers, sellers and riders
• Process and manage orders
• Display supplier products
• Manage inventory and product listings
• Coordinate pickup and delivery
• Process payments and transaction records
• Generate invoices
• Send account and order notifications
• Provide customer support
• Detect fraud, misuse or security issues
• Improve application performance
• Comply with legal and regulatory requirements
• Enforce our Terms and Conditions

4. Sharing of Information

We may share information with:

• Sellers involved in a customer’s order
• Customers associated with a seller’s order
• Assigned riders and delivery partners
• Transport and logistics providers
• Payment-gateway providers
• OTP, email and notification-service providers
• Cloud-hosting and data-storage providers
• Maps and location-service providers
• Analytics and crash-reporting providers
• Professional advisers and legal authorities where required

Only information reasonably necessary to perform the relevant service should be shared.

5. Sale of Personal Information

Party Flow does not sell users’ personal information to third parties.

6. Data Security

We use reasonable administrative, organisational and technical security measures to protect personal information.

However, no internet transmission, mobile application or electronic-storage system can be guaranteed to be completely secure.

Users are responsible for protecting their login credentials and must immediately inform Party Flow about suspected unauthorised account access.

7. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide our services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Meet tax, accounting and legal requirements
• Enforce contractual obligations

Certain transaction or invoice records may be retained where required by applicable law.

8. Account Deletion

Users may request account deletion through:

• The account or settings section of the applicable application
• The Party Flow account-deletion webpage
• Emailing the official Party Flow support address

After verifying the request, we will delete or anonymise associated personal information unless retention is required for legal, taxation, fraud-prevention, dispute-resolution or regulatory purposes.

9. User Rights

Subject to applicable law, users may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of their account and data
• Withdrawal of selected permissions
• Information about how their data is used
• Assistance with privacy-related concerns

10. Children’s Privacy

Party Flow applications are intended for business users and are not designed for children below the minimum age permitted under applicable law.

We do not knowingly collect personal information from children for the use of these business applications.

11. Third-Party Services

Our applications may use third-party services for payments, analytics, authentication, hosting, maps, messaging and delivery management.

These third parties may process information according to their own privacy policies and contractual obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our applications, services or legal obligations change.

The revised policy will be published with an updated effective date.

13. Contact Information

Company/Legal Name: Party Flow

Brand Name: Party Flow
Website: partyflow.in
Email: Partyflow746@gmail.com
Phone: 9714527885
Address: 62, 63Heerachand society, Laxmi Nagar, Udhana, Surat, Gujarat 395002